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On Saturday November 28, Eworld's adjoining premises were victim to a
suspicious arson attack. The fire spread
throughout a
communications enclosure which also houses the majority of the building's communication services. Unfortunately, this
issue affected our primary email and phone service from Saturday till Sunday afternoon (due to the
damage caused). Websites and secondary email services were not affected.
Technicians were able to restore basic services to the building Sunday afternoon and we were able to restore email
services to customers. More repairs will be carried out throughout Monday morning and we expect to see full restoration
by the end of the day.
For businesses affected by this outage, we, at Eworld, would like to sincerely apologise for the inconvenience this has
caused you.
We ask for your understanding and your patience while we sort through this unexpected misfortune.